Last Updated: September 22, 2026
Sherman Oaks Tree Service respects your privacy and is committed to protecting personal information collected when you visit our website or landing pages, interact with our advertising, or call us.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
Information You Provide to Us
When you call Sherman Oaks Tree Service or request an estimate or service, you may voluntarily provide information such as:
- name
- phone number
- property or service address
- general location
- tree service needs
- project details
- appointment or estimate information
- other information you choose to provide during your call
Our advertising landing pages are designed primarily for phone calls and may not require you to submit a contact form.
Information Collected Automatically
When you visit our website or landing pages, we and our service providers may automatically collect information such as:
- IP address
- browser type
- device type
- operating system
- approximate location, such as city or region
- pages visited
- time spent on the website
- buttons or links clicked
- advertising or referral source
- Google Ads click or advertising identifiers
- cookie or similar technology identifiers
- interactions with phone numbers displayed on the website
This information may be collected through cookies, Google tags, analytics tools, advertising technology, and call tracking systems.
Google Analytics may collect device and browser information, approximate location information, website activity, and first-party identifiers used to distinguish visits and sessions.
How We Use Information
We may use information we collect to:
- respond to phone calls and service requests
- provide free estimates
- discuss your tree service needs
- schedule appointments or services
- provide customer service
- follow up about requested services
- operate and improve our website
- understand how visitors use our website
- measure advertising performance
- determine which advertisements generate phone calls
- prevent fraud, misuse, or security problems
- maintain business and service records
- comply with applicable legal requirements
We do not use customer contact information for unrelated purposes without permission.
Google Ads and Google Analytics
We may use Google Ads, Google Analytics, Google Tag Manager, and related Google measurement technology.
These services help us understand how visitors reach and use our website and whether our advertising results in actions such as phone calls.
Google Ads conversion tracking may use cookies or identifiers associated with an interaction with an advertisement to measure whether that interaction later results in a conversion.
Google may receive information from websites using its services, including page URLs, IP addresses, cookies, device information, and advertising identifiers. Google may use this information for purposes including providing its services, measuring advertising effectiveness, security, and, depending on applicable settings, advertising personalization.
For more information about Google’s data practices, see How Google uses information from sites or apps that use our services. Google’s data-use information
Call Tracking
We may use call tracking technology to determine which advertisements, keywords, or website visits result in phone calls.
When call tracking is used, information associated with a call may include:
- caller phone number
- call date and time
- call duration
- advertising source
- website or landing page associated with the call
- general caller location
- information needed to measure whether the call resulted from advertising
Information about calls made to phone numbers displayed on our website may be collected together with information about website activity for advertising measurement and analytics purposes.
Google specifically requires users of its Phone Analytics features to clearly disclose that information about calls may be collected together with website or app activity for measurement purposes.
This policy does not state that calls are recorded. If Sherman Oaks Tree Service later enables call recording, the policy and the telephone disclosure should be updated separately.
Cookies and Similar Technologies
Our website may use cookies, tags, pixels, and similar technologies to:
- operate the website
- remember basic website information
- understand website traffic
- measure advertising performance
- determine whether an advertisement resulted in a phone call
- understand how visitors interact with the website
Google Analytics commonly uses first-party cookies to distinguish users and sessions. Google advertising services may also use cookies and other identifiers for advertising measurement.
You may control or delete cookies through your browser settings. Blocking cookies may affect some website or measurement features.
Google also provides tools that allow users to control advertising personalization and certain Google Analytics collection.
Online Tracking and Do Not Track Signals
Some browsers offer a legacy “Do Not Track” setting.
Our website may not respond to legacy Do Not Track browser signals. You may still use your browser’s cookie and privacy controls and the privacy controls offered by Google and other service providers.
Third-party analytics and advertising providers may collect information about your interaction with our website as described in this policy.
Where applicable law requires us to recognize another legally valid privacy preference or opt-out signal, we will process that signal as required by law.
How We Share Information
We do not sell customer names, phone numbers, addresses, or tree service inquiry information for money.
We may disclose limited information to service providers that help us operate our business, website, and advertising.
These providers may include:
- website hosting providers
- Google Ads
- Google Analytics
- Google Tag Manager
- call tracking providers
- website technology providers
- advertising and measurement providers
- business management and customer service providers
These providers may process information only as needed to provide their services or as otherwise permitted by applicable law and their agreements with us.
Google Ads prohibits advertisers from improperly sending personally identifiable information through ordinary conversion tracking or remarketing tags.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The amount of time may depend on the type of information and why it was collected.
For example:
- customer and service information may be retained as needed to provide estimates, complete work, provide customer service, maintain business records, and meet legal or accounting requirements
- call information may be retained as needed for customer service, advertising measurement, and business records
- website analytics and advertising information may be retained according to our measurement needs and the retention settings of the applicable service provider
We may delete or aggregate information when it is no longer reasonably necessary for these purposes.
Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, telephone system, website, or electronic storage system can be guaranteed to be completely secure.
Google Ads also requires advertisers collecting information to use security measures appropriate to the type of information being collected.
California Privacy Information
California residents may have privacy rights under applicable California law.
Depending on which California privacy laws apply to Sherman Oaks Tree Service and the information involved, these rights may include the ability to:
- ask what personal information we have collected
- request access to personal information
- request correction of inaccurate information
- request deletion of personal information
- ask how personal information is used or disclosed
- exercise applicable rights concerning the sale or sharing of personal information
- exercise applicable privacy rights without unlawful discrimination
Requests may be subject to identity verification and exceptions allowed by law.
California’s privacy laws require covered businesses to provide information about the categories of personal information collected and how that information is used and disclosed.
California Online Privacy Disclosures
California’s Online Privacy Protection Act requires covered commercial website operators that collect personally identifiable information from California consumers to maintain a privacy policy describing categories of information collected, categories of third parties with whom information may be shared, how consumers can request changes to their information, the policy’s effective date, and online tracking disclosures.
The categories of information Sherman Oaks Tree Service may collect and the categories of third parties that may receive information are described above.
You may contact us by phone to ask questions about information associated with you or to request that eligible information be reviewed, corrected, or deleted.
Your Privacy Choices
You may:
- block or delete cookies through your browser
- adjust Google advertising settings
- use Google’s Analytics opt-out tools where available
- contact us about personal information you have provided
- ask us to stop unnecessary follow-up communications
Google provides controls for advertising personalization and a Google Analytics browser opt-out tool.
Children
Our website and tree services are intended for adults seeking residential or commercial tree services.
We do not knowingly use our website to collect personal information from children for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website technology, advertising tools, or legal obligations change.
The date at the top of this page shows when this Privacy Policy was last updated.
Contact Us
Sherman Oaks Tree Service
Los Angeles, California
Phone: (818) 986-3426
California Contractor License #865007
Sherman Oaks Tree Service’s official website lists the Los Angeles location, primary phone number, and contractor license number.